FlipDeck Cards - Refund Policy

1. Cancel any time

You can cancel your subscription at any time from your Profile page ("Manage / Cancel Subscription", which opens Stripe's billing page). Cancelling stops future renewals.

2. Free trial

A free 24-hour trial needs a card but costs nothing if you cancel before it ends: cancel from your Profile page ("Manage / Cancel Subscription") before the trial end time shown in your trial email, and you will not be charged. If you cancel during the trial, your access ends when the trial ends. If you do not cancel, the card is charged $4.99 when the trial ends and the monthly subscription starts; that first charge is handled like any other month under this policy. Only one free trial is allowed per person (account, email address or card); if a second trial is attempted, it is cancelled immediately and nothing is charged; you can subscribe for $4.99 per month instead.

3. Access after you cancel

You keep full access until the end of the period you have already paid for. After that your access ends and you are not charged again.

4. Refunds

Subscription fees are not refunded for partial months, including the unused part of a month after you cancel, except where the law requires a refund. If you believe you were charged by mistake (for example a duplicate charge), contact us right away at support@flipdeckcards.com and we will look into it.

5. Promo codes and referral discounts

Promo and VIP access is free of charge, so there is nothing to refund. Referral discounts (5% or 10% off) have no cash value and are not paid out or refunded.

6. Contact

Questions about a charge: support@flipdeckcards.com.